Terms & conditions

1. Who provides the service

ammo.host is provided by AMMO Solutions, a sole proprietorship (eenmanszaak), registered in the Netherlands at Kloosterdijk 6, 1141 PJ Monnickendam, Chamber of Commerce (KvK) number 68679750, VAT number NL001694241B13. In these terms, "AMMO", "we" and "us" refer to the service provider.

For account, billing and service questions, contact info@ammo.solutions. For privacy questions, contact privacy@ammo.solutions. Report security issues to security@ammo.solutions.

2. Scope and agreement

These terms govern your use of ammo.host and any paid subscription ordered from AMMO. They apply when made available to you before the agreement is concluded and accepted as part of registration, an order, or another agreement with AMMO. A copy of these terms can be downloaded at https://app.ammo.host/terms/download/.

"You" means the person or organisation contracting with AMMO. If you act for an organisation, you confirm that you have authority to bind it.

ammo.host is primarily intended for professional software development and hosting, but individuals may also use it for personal projects. If you qualify as a consumer under applicable law, mandatory consumer rights remain unaffected by these terms, including rights concerning withdrawal, service conformity, refunds and cancellation.

A separately signed agreement takes priority over these terms where they conflict. The Data processing agreement at https://app.ammo.host/dpa/ forms part of these terms and applies where AMMO processes personal data on your behalf. The data processing agreement is accepted together with these terms. It takes priority for personal-data processing matters.

3. What ammo.host does

ammo.host is a hosting platform for apps, agents and their data. You deploy applications, and we run them on servers with HTTPS, databases and storage. Features include app deployment, managed PostgreSQL databases, object storage, custom domains and API access for agents.

The service is not a backup service, a safety-critical system, or suitable for functions where interruption or incorrect operation could cause serious harm.

4. Accounts and access

• You must be at least 18 years old and legally able to enter a contract.
• Every account has one verified owner: the person who confirmed the account email address by opening the sign-in link. The verified owner is responsible for everything that happens in the account, including actions by API keys and agents.
• Keep your credentials safe. Tell us promptly at info@ammo.solutions if you suspect unauthorised access.
• Information you give us must be accurate and kept up to date.

5. Agents acting on your behalf

ammo.host lets software agents (including AI agents) create, deploy, change and delete resources using your account. Anything an agent does with your credentials or permissions is treated as done by you. You are responsible for choosing, configuring and supervising your agents.

6. Plans, prices and payment

• Plans: a free trial of 14 days from your first app, a Starter plan at EUR 3 per app per month and a Pro plan at EUR 19 per month. Prices include VAT.
• Payment: handled by our payment provider. Plans renew automatically until cancelled.
• Trial: the trial is free, lasts 14 days, and allows up to 2 live apps. It does not convert to a paid plan automatically. When it ends, your apps stop. We do not delete them; they stay stopped until you choose a plan, delete them or close your account.
• Plan changes: upgrades take effect immediately with prorated billing. Downgrades and cancellations take effect at the end of the current billing period.
• Non-payment: if a payment fails, your apps keep running for 7 days, then stop. After 30 days stopped, we delete those apps.
• Price changes: at least 30 days notice by email.

7. Consumer withdrawal right

If you are a consumer, you may withdraw from a paid plan within 14 days of entering into it, without giving a reason, by sending a clear statement to info@ammo.solutions or to our postal address before the deadline.

During the withdrawal period, you can also withdraw by using the "Withdraw from contract" button on the Plan & billing page.

At checkout, you may ask for the service to start immediately by selecting the option "Start my subscription now. If I'm a consumer and withdraw within 14 days, I pay only for the days already used." If you withdraw after making that request, you pay a proportionate amount for the days already used and we refund the remainder.

8. Acceptable use

Our Acceptable Use Policy at https://app.ammo.host/acceptable-use forms part of these Terms. A breach of it is a breach of these Terms.

9. Our enforcement rights

We may warn you, quarantine a resource, stop an app, or freeze an account when reasonably necessary to protect the service, other users, or to comply with law. We act proportionately and explain our reasons.

10. Backups

We make nightly backups of each app's database, keep them for 7 days, and store them encrypted. You can download your data any time from the dashboard. Backups are a safety net, not a guarantee.

11. Availability

We provide the service with reasonable care. There is no SLA unless separately agreed. We may change or discontinue features with reasonable notice.

12. Your content

• You own your code and data. We claim no ownership.
• You give us a limited licence to host, store and process your content as needed to run the service.
• You confirm your content does not break the law or our policies.

13. Privacy and data processing

Our Privacy statement at https://app.ammo.host/privacy explains how we handle personal data. The Data processing agreement at https://app.ammo.host/dpa/ applies to data you process through your apps.

14. Termination, export and deletion

• You may close your account any time from the dashboard. Download your data first if you want a copy.
• We may terminate for serious breach or where law requires, with notice except in urgent cases.
• Closing the account from the dashboard erases it immediately. Active data is deleted within 14 days of an authorised deletion request sent by email. Backups expire within 7 days.

15. Liability

• Our liability is limited to fees paid in the prior 12 months, minimum EUR 100.
• For business customers, we exclude indirect and consequential loss.
• These limits do not apply to intent, gross negligence, death or personal injury, or liabilities that cannot be limited by law.

16. Changes to these terms

We notify material changes by email at least 30 days before they take effect. If you do not agree, you may cancel before the change applies.

17. Governing law and disputes

Dutch law governs. Disputes go to the competent court in the Netherlands, subject to mandatory consumer protections.

Model withdrawal form

To AMMO Solutions, Kloosterdijk 6, 1141 PJ Monnickendam, the Netherlands, info@ammo.solutions:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the following service (*),

Ordered on (*)/received on (*),

Name of consumer(s),

Address of consumer(s),

Signature (only if on paper),

Date

(*) Delete as appropriate.